Upon arriving here I was made straight away to feel extremely welcome. By being offered a drink & asked to complete a quick consultation form. When going into the room it was lovely and warm (just how I like it!) and was given direction about what was going to happen. The girl who did my massage was amazing- she was very attentive and throughout the massage asked if the pressure was okay. She was spot on with the duration of the massage & we finished exactly 1hr & 30mins later. After finishing the ladybon reception (which I presumed was the manager) asked how it was and gave me advice about what to do after my massage for the rest of the evening. I would definitely recommend the full body massage- I could feel the difference straight away & will be booking in again next month :-)