First time visit following recommendation. Wanted to have deep tissue to relieve upper leg muscle aches after exercise regime following knee op. Felt relaxed the moment I entered. Completed form to advise of medical conditions and any target areas for massage. Offered a drink of water then led to room with subdued lighting, soothing music and fragrance. Massage was both soothing and painful but I understood that there would be pain due to the tight and knotted muscles. It was carried out in a professional and friendly manner. Offered a drink afterwards. No muscle aches since, which is amazing. Will definitely return. Thanks.