First time. Friendly reception, introduced to Jana. Given time to undress and ready myself. Very professional. Thai massage was firm, thorough and complete from head to toes. Warm towels in a warm, comfortable room with simple ambient music. I didn’t feel embarrassed or never felt anyone was being judgemental. Don’t know what the time constraints were, but would have been nice to rest there for 10 mins before dressing, just to chill quietly,uninterrupted. Perhaps they were busy, but an idea!!