On Friday I managed to get a last minute appointment which for my busy day was great. Misha remembered me from before which was a long time ago when I visited which is lovely customer service. She is well presented and that is important to me for good impressions. I went to another salon beforehand where the girl didn't get off her chair and could barely look up from her mobile phone to tell me she couldn't fit me until 4pm and the time was midday.