Thai London Therapy - Marylebone Reviews

60-61 Rossmore Road, Marylebone, London, NW1 6RB

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Reviews are written by customers after their visit.

4.5
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Written by our customers, so you know what to expect at each and every venue.
Probably the least painful and quick Brazilian wax I have ever had! Staff were really polite, place seemed clean. They rang me up on the day to ask if I could shift my appointment earlier which I suppose could be problematic if I wasn't free, but luckily it was fine. Considering coming in for a massage next time.
A really lovely little salon - warm and decorated in neutral colours with fairy lights everywhere…very feminine and welcoming. Staff were lovely and the massage was nice and deep, just how I like it
First time I have visited this location having noticed their excellent price for massages on several visits to Wahanda.com. Finally booked a couples massage with a friend and it was a wonderful trip for a weekday pamper session. My friend was 25minutes late(!) and they still accommodated our full hour as they had time before the next person. They did not make me feel uncomfortable when I was waiting for my friend either, which I would usually find awkward and embarrassing. They offered me water and chatted to me about general topics to put me at ease. There was no rush before or after. When it came to the massage (my first thai massage) I was surprised by the effectiveness of the short time they spend stretching the limbs. My spine cracked! In a great way!! I was having lower back problems but it totally eased up thereafter, though its only been a few days. Cost is obviously reflected in their location (through a gym) but they've done a good job of creating a relaxing atmosphere and pamper hub. Also, too test of character, they had an awful customer yell at them as I was leaving because she had been unable to find the place and had subsequently missed her appt. They stayed super chilled and offered her the prepayment back, which was so nice of them. Im definitely going back!
Loved my massage at Thai London Therapy- very relaxing yet very beneficial- would definitely go back! Highly recommend :) Thank you xx
The wax was done well however I was disappointed at the way I was treated. In the afternoon of the appointment I received a text asking if I could come 30 minutes later because they were running late. I replied yes but this was not ideal. I had plans that evening and it meant I would be in a rush. I arrived 5 minutes before the new time hoping i'd be seen quickly, after waiting 10 minutes a therapist came out and said they wouldn't be long. I must have looked like I was in a rush and wanted to be seen and the therapist commented don't worry it only takes 10 minutes! For a treatment which states takes 30 minutes I was not impressed that A I did not receive an apology for them being even later than rearranged, a thank you for coming later and B that she would rush through my appointment because they were busy. I won't be returning.