I found the location fairly easily with some assistance from the men in the gym. It was noisy, as others have noted, but I found the salon to be clean and well organized. I had a 90 minute deep tissue massage, but didn't get much deep tissue work; it was much more therapeutic, which was done quite nicely. The therapist was quiet but responded to my needs by introducing hot stones and spending more time on tight muscle areas. I left relaxed and happy. I am in London for several weeks on business and plan to return again during my visit.
I had a sports massage done, and it was a pleasant experience. It could have been a little more firmer. The staff massaged the whole of my body even though I asked her to focus more on the top upper back of the shoulders. The ambience was very nice, quiet and tranquil though sometimes you will hear customers coming up and talking to staff as well as the gym being downstairs, you will hear some noise from there sometimes. Overall very nice, just wished she focused on my shoulders more as I had very bad knots.