I booked the appointment (30 min session) only 2 hours in advance, am surprised everything went smoothly. It was my first time experiencing a deep tissue massage (previously I have tried other kinds of massage - Japanese and Chinese style). Everything was simplistic, no small talk, which really helped you to relax. However, I would have loved a tiny bit more explanation on what they were going to do each stage, but the many good review gave me confidence to just trust them. I didn't find it painful during the process, but you know it was a good massage because the inner pain was released. Would definitely go back soon!
If the venue was larger and more "glamorous" it would be the perfect place. Their massages are great and the staff very friendly. I will be a returning customer.