One hour before the treatment I got an SMS informing me that the team was running 15 min late. When I arrived nobody was at the reception and no message was left on the counter. Two customers arrived after me and took sit.. The therapists were no 15, but 25 min late on my appointment and obviously they were running late for the other two clients. Since the customer after me complained the team started speaking alarmed in their own native language and worked out that putting me after this boy was the best solution. In total I waited for 45 minutes! The massage was awesome but the team should definitely learn a little bit more about customer service, communication and problem solving. I know problems can happen any time (I worked myself in a salon) but one should solve them with fairness and class.
Great massage. The staff were friendly and very keen to get all the knots out of my back. They genuinely know what they are doing and would certainly go back again!
By far the best massage I have ever had!
You can choose how "hard" you want the massage 0 I like it not so it hurts but so it gets knots out while still being relaxing.
The woman who did the message did this perfectly! Never had a hot stone massage before and it was so enjoyable!
cannot recommend this place enough.. Also easy enough to find with citymapper or google maps :)