The hairdresser was lovely but unfortunately she didn't understand what i wanted despite me showing her a picture (graduated bob dryed with waves). Instead she trimmed it and added some layers -which i had agreed to, but thinking i was going to get the graduation as well. Unfortunately she shaped the hair around my face and then went to dry it so i had to stop and ask her if it had been graduated as it seemed long at the back still, and it hadn't. So she happily did the graduation but i had already had the shaping around my face. So now i have a bob which is short at the back and front and gets longer in the middle, making me look middleaged and frumpy and having to wait for 1-2 months until its long enough to rectify.