I was looking for a last minute wash, cut and blow dry. Nice place in a very busy location and is adjourned to a nail bar so don't expect to have peace and quiet which is important to some when booking hairdressers. Generally, no one offered to take my coat and bag or told me where i could put it. I wasn't offered any drink or reading material. The first lady who washed my hair did was good but it felt rushed. The woman who cut my hair was really nice and styled my hair very nicely. I would normally always after my hair has been washed have some type of product put on which she didn't do. Yes, my review may seem very picky but I do believe that the little things make a good experience when visiting hairdressers, I think this place is good if you have a discount code but i wouldn't pay full price. But due to the cut and style i give it 4 stars.