Should have trusted the bad reviews, the hairdresser did not really bother to ask what I wanted, only how much length I wanted off. She did not cut my layers so half of my ends are still the old ones. I asked her to cut some face framing layers as well, but I am now left with two blocks of hair in front of my face, that I had to fix myself. I guess you get what you paid for.
It was a pleasure to return to the capable hands of Zara after an absence on three months!
She sorted out my Sun bleached hair colour in no time!
Perfect service with a smile 😊
Late, rushed, bad quality and worse customer service!
When I came fothere were already 3 people waiting and it was c.25 until they were ready for me.
Less than 2 days later 1 nail broke: I called the salon and they were v polite and said come back at 7pm. When I returned they told me
1. it was not their fault it broke and they had no obligation to do anything about it
2.They were busy tonight and nobody could fix it until Thu AM
3.they denied anyone answered the phone or told me to come back