Firstly - I was really happy with the wax. I think I had Latifa, who was lovely and very professional. The thing I had a problem with - I booked a G-string wax. Before booking, I researched what this was online, and the majority of descriptions was that it was the same as a 'basic bikini wax'. When I arrived at the salon, I was told it was just for 'behind' and I would have to pay an additional £11.25 to get a normal wax. (I couldn't believe anyone would book a wax just for behind and not the front/sides?!) I obviously paid the additional costs, but I felt tricked into paying more - I only booked it because it was such a bargain! Tan on didn't have a description online, so not sure if it's their fault or Treatwell's. My overall experience was a bit embarrassing and more costly then I had anticipated.