My therapist was absolutely fabulous. She made an excellent conversation and even offered an additional add-on treatment. However the ambience of the salon has always let me down, I never feel comfortable maybe because it's a salon and not a spa - I don't know. Anyways a few hairs were left on my arms and I felt that there weren't enough products used, i.e. post wax lotion etc. My latter point is the main reason why i am extremely hesitant to book again as there selection of products are very poor. I mean using baby oil as a post wax treatment???