Lady was not skilled at eyebrow threading. Mentioned before the treatment started that my eyebrows weren't thick. She didn't take off my makeup on my brows before she started. I had to ask her to do this. How are you threading someone's eyebrows properly if you can't see the proper shape? When she finished, I hasn't happy, no defined brows just a haphazard shape. When I complained she tried to get me to lie down again to draw on my eyebrows with a pencil. When I tried to explain what was wrong she didn't listen and then told me to leave. It's a shame as she had a trainee there learning the ropes but she wasn't teaching her the proper basics.