The massage itself was amazing - as usual! The staff are always very polite and friendly, and the decor is beautiful. The only reason I cannot give it 5 stars is because the soundproofing is very poor. What that means is that when you are relaxing and indulging in your wonderful treatment, you can hear talking from customers coming into the shop upstairs. If there are any works going on outside in the street you can also hear that. Basically, it CAN be quite noisy. Emphasis on the "can" because during my 2 hour massage there were only a few instances when it bothered me. I would still highly recommend them as the services are great and fairly good value for money.
I'm a repeat customer at Ying Thai and have never had anything short for fantastic experience before this trip. On this particular occasion the masseuse barely spoke a word of English (making it hard to communicate), the room was cold from the back door being left open (meaning my muscles refused to relax), and I left covered in bruises and marks (from a combination of the truly horrible massage technique and the masseuse's uncut nails). It was so awful I was too embarrassed to complain despite paying upfront for 2 hrs, and I'm not sure I'll be able to bring myself to go back.