Absolutely appalling customer service. They changed my appointment from 9:40am to 9:20am. I got to the store at was told the store opens at 9:30am (which was fine). However the 2 rude staff did not even have the common sense to communicate that to me and they carried on sitting behind their desk whilst scrolling on social media. Disgusting behaviour! I went to rush and had the BEST SERVICE provided opposite them.
Claire was amazing. She explained everything when cutting my hair and gave me tips on how to grow my hair in the future. I’ll be booking with Claire everytime from now on. She was great.
Shay is just a delight, she puts you at ease straight away and I love the way she’s cut and blow dried my hair. She takes great care and listens to what you want - and she’s really lovely and friendly! I will definitely be coming here regularly to get my hair cut. Thanks Shay!