I feel like her communication skills weren't great. She didn't seem to pay close attention to what I was saying nor took on board requests. Furthermore when I asked for short fringe 'bangs' which are traditionally on the eyebrows she cut it extremely short much above the eyebrows. Her hair cutting techniques seem outdated as she cut my daughter bangs in an arch and I had to go back and tell her to correct it. Not very child friendly and welcoming.