On arrival, if I’m completely honest, the staff didn’t look that happy and this made me feel a little uncomfortable at first. But to my surprise, when I met Clair my hair stylist, I felt at ease straight away. She was really lovely and listened to what I wanted. She was attentive and reassured me with my choice of hair style and made me feel relaxed. She did a lovely job of cutting and blow drying my hair. It did not feel rushed and I would definitely visit that salon again and ask for Claire!