My son can get upset and irritated when getting a haircut. Syed was very chatty, calm and ensured my son everything will be okay. He did his haircut (no2) so nicely and professionally quick. My son likes how Syed cut his hair and hope to see him agai
I was pleased with my haircut as I have had my hair cut by Federico before but I was very disappointed with the customer service on this occasion. I arrived 10 mins early and was told that I would have to wait, which is acceptable but at no point was I told that this would be a delay of nearly 40 mins. The other employee (Zara) was very rude and would not help in this matter saying that this was not her problem. I totally appreciate that things can go wrong on the day but communication is key.