I booked in for Ladies Shampoo & Supercut, Blow Dry, Head Massage with Moisture Boost Treatment 40 minutes. However, I was in&out in 15mins. There was the mere hint of a head massage and certainly no moisture boost. I was not offered any products on my hair before drying,would've been appreciated as I have fine hair. You asked me to comment on my stylist Jennifer but I saw Sarah.Whilst she was pleasant& the end result was a decent cut,not an experience I will be repeating.you get what you pay 4