Amazing as always! Adriana explained everything really professionally and was super reassuring. Will always recommend this team you are in safe hands here!
This was my third experience with sugaring at the Shoreditch branch. I’ve had great experiences in the past, but not this time. I booked two treatments for the same day, but cancelled one. On the day of my appointment, there was a lot of confusion and complication on their end with the payments and refund procedure. Although head office had made a note on the system, the staff in the shop did not understand my situation and it felt like a waste of 10-15 minutes for me to try and explain…
I always love my appointments with Anna, she has the best attention to detail and she always keeps our conversations flowing to make the experience more bearable!