I have been to this venue 3-4 times now and have had a pleasant experience each time I have been. I am a convert to sugaring and all of the girls are pleasant and attentive and really patient if you feel embarrassed or the pain is too much, they will take time. the pain is no more than waxing but the results are smoother and regrowth is finer each time. The place is clean and tidy and really well located.