I asked for a very specific and simple haircut, that was the one I already had and funny enough the stylist had done herself, so no confusion here. I was very clear about what I wanted, I didn't want layers. I ended up with short layers everywhere, that have destroyed my hair. They are also very random and badly done. It's also close to my wedding so I just wanted a safe haircut without layers (always without layers) and I've ended up with something that is so embarrassing I am going to have my hair in a pony tale for the next few months. Also at no point I was asked if I wanted the layers (I would have said, no layers, as I requested), they were just announced to me at the end of the haircut. They've ruined my hair.
Despite me booking a significantly reduced price haircut and rough dry (special offer) I really felt like I was looked after. I am delighted with the results and will go back as I got exactly what I asked for.
It was my first time there and I had a nice haircut- it is exactly how I wanted my hair to be! I would definitely recommend to my friends and will definitely go there again.