I came in for a detangle, wash and blowdry, and instant starter locs. My hair wasn't washed in sections (as your supposed to wash long 4c hair), as a result it became tangled and upon blowdry they ripped out ALOT of hair, I could see it on the floor everywhere.
Plus she is NOT a loctician, the starter locs she did were in uneven sections, she used products that built up, and she didn't even use crochet needles, she just made a bunch of knots in my hair. OVERPICED & WOULD NOT RECOMMEND AT ALL!
I booked in for a back and shoulders wax. It was very rushed missing multiple hairs.
I was covered in red marks and small whitehead spots for several days after the wax. I attempted to send pictures and asked for recommendations regarding how best to treat them and if they are normal but received no reply.
A treatment that was supposed to make me feel good about my body and be overall a positive experience left me feeling worse and less confident than ever and they have not attempted to help