I felt really well looked after, was offered water at arrival, tea afterwards, and just generally had a pleasant experience. Sadly I cannot say the same for the haircut, the hairdresser had very basic skills, asked me which way I parted my hair, cut the ends off at the back, and trimmed the sides at the front without once moving by hair from the partition made originally. Further, to blood dry, the hairdryer didn't have the protective cap, which meant I had direct heat on my hair, and the brush was not used from underneath the hair, but simply brushing down on top of the hair. The students at the Tony & Guy academy have better cutting and styling skills.
The salon isn't the nicest beauty salon, but the treatment room seemed clean. The staff was welcoming, kind and able to explain the procedure. The treatment was fine, no brusing on my sensitive skin. Can't wait to see the results!
Hannah was really nice and friendly. I booked a facial with an arm and head massage, The facial was really great and my skin felt amazing afterwards. She gave a me a little head massage but I didn't get the arm massage. Things for improvement - there were quite a few interruptions to the facial (the doorbell went so she had to answer it, a man knocked on the door and she had to tend to him, there was some work going i think in reception, she had to remove some equipment from the treatroom). the interrupted the ambience but overall its really good value for money