Simran is a great therapist, remembers her clients' preferences and is very knowledgeable. The treatments are great value, the only downside for me is that the beds are very uncomfortable when lying on your back. I've visited a large number of spas/salons and never had the problem I have here. When you're lying down for 2 hours straight you need to be comfortable and it's a false economy to not invest in good quality, comfortable beds as some clients who would come back might not due to this issue.
I have had a lot of massages in my time and I can say that Kassie is the best. She is consistently good. Massage is nice and firm like I need and attention to detail with the facial extraction. Worth every penny and highly recommended. I enjoyed every second!!!
Running extremely over time both to see me and with my appointment hence the low rating. I appreciated the way the other beauty therapist tried to save time by setting me up etc but can't give more than 3 stars - arrived 5:50, left 7:48 and somewhere in there had a 1 hour treatment...
The lady that treated me was very friendly and took a lot of care and made me feel comfortable. However she was very slow with the treatment and kept missing bits out. The wax was often too hot and was not the best quality (it tended to stringify).
There were also a few disruptions during my treatment which made me feel uncomfortable as the door swung open and closed multiple times with me lying down with an exposed lower half.