Booked for my Mum. She said massage was very good but the room could have been warmer.
I thought the same when I was waiting for her in the salon area so I went out as it was a bit chilly.
Also there was no explanation as to why Kassie was not offering the massage when we had selected her and also asked for her at the salon. The lady Mum had was very good but would have been good to know why the person selected did not offer the treatment.