I was reffered to this salon by a friend who comes here,I have never had a facial so was apprehensive about it.As soon as i walked in i was greeted with friendly faces.My therapist was lovely went through step by step of the routine and looked at my skin.I was put at ease right away they are professionals and know there stuff!My skin feels really soft and clean and my complexion has gone lighter.I highly recommend the microderm facial and this salon.The salon was clean and kempt nice and warm.