I had Dermapen for the first time here. I don't have sensitive skin but went for 1mm needle as it was the first time having it. It's more intense than a dermaroller treatment although I didn't feel any pain because of the numbing cream. My face felt very tight and a bit soar afterwards but I didn't have any redness or peeling. The lady who did my treatment put me at ease and gave me some information about after care. Also the price is very reasonable and you get a loyalty card. Now for the negative; the room I was in was very untidy with one of the beds been used as some kind of storage, the door was left open on me while I had the numbing cream on and my face was not cleansed well.There appeared to be no sink in the room I was in as the therapist said she was going out to was her hands ( I have no idea if she did). The treatment was advertised as 1hour but took about 50mins with the numbing cream so there was time to clean my face properly. Do your research on preparation for treatment and on after care for best results.