Very comfortable chairs in the waiting room, where I waited for about 10 minutes as they seemed to be running behind but did apologise. It was lovely to be asked how I like my name pronounced and the whole experience was incredibly relaxing. The back facial was very thorough and due to interruptions ended up taking a while longer. But that was fine with me. Only other thing I’d point out is that the rooms aren’t very sound proof and the smoke alarm (?!) batteries need to be changed.
The therapist is excellent facial was amazzzzing my skin is skinning with the glow and glass skin effectand the face massage at the end left me s relaxed omggg
and the customer service from all the girls is 10/10
This salon doesn't get enough credit they literally are the pros!