Stratford Salon Reviews
26 Vicarage Lane, Stratford, London, E15 4ES
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6091 reviews
I would award 3 stars, as the experience was acceptable, but not the best. Firstly the time shown on site when booking appeared to be not available, I've been called to come earlier and I agreed. Unfortunately, I still came late but I've been offered to get 45 min treatment instead of 60. I accepted this. I had the treatment of 33 min, but the staff member confirmed it was 45.. It was unpleasant. If knew it is going to be 30 min instead of 60, maybe I would ask to postpone my treatment to another date. The treatment itself was ok, but not the best one, I didn't enjoy it much (some moments only) and didn't feel much relaxing or therapeutic effect after, so I would award 3 stars.
Therapeutic Massage
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first of all, my appointment was at 11.30 and when i got there - on time - for my deep organic facial (in the basement of a restaurant) it was shut. so i had to ring them up and they told me that there was a massage going on so i had to wait. (?! when i was on time?!) then after 5 minutes they opened the door and told me to wait (which i did - for 30 minutes) and then the lady locked me inside as she had to finish the massage to the previous customer. what if i wanted to go out and take some fresh air? she did not even ask. no explanation for the delay whatsoever has been provided and when it was finally my turn, the lady asked me questions about my skin and took me to the treatment room. this lady was friendly, but maybe even too much, as she was overtalking during the whole treatment when all you want to do when going to spas is relaxing. the treatment was very basic (scrub, peel-off mask, moisturizer and brief massage) and although the texture of my skin felt smoother, the appearance was totally the same. i am disappointed by the massive delay (they also asked me if i had other appointments during the day: this is not the point. there was a huge delay and it was unacceptable). the treatment was ok although basic, but delay in unacceptable.
Classic Facials
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Very basic salon. Room was cold so she put a little heater on, the noise from the fan was rather annoying. Overall, it was the worst massage I've ever had. She kept digging her nails in and after I'd gone home, I even noticed scratch marks on my neck. To be honest, I was close to leaving early but kept hoping it would get better.
I know it's cheap but I've had much better experiences for the same price at other places.
Therapeutic Massage
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From the moment you walk in the staff are welcoming. My massage was really good. I. Would definitely go back again.
Therapeutic Massage
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Wonderful massage and would definitely return! I believe they are moving to new location so hopefully it will be lot cleaner and the atmosphere more relaxing during the treatments. :-)
Therapeutic Massage
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