Steph's Hair & Beauty Reviews

63 Leytonstone Road, Stratford, London, E15 1JA

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Reviews are written by customers after their visit.

4.8
1524 reviews

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Written by our customers, so you know what to expect at each and every venue.
Poor service! To begin with, although I booked a haircut with Steph, when I arrived the other woman proceeded. I noticed that she barely understands English, and when I was explaining what I need, she just said “ok”,but started to do entirely different thing. When my hair was cut, and to her request I said that it’s not quite what I wanted, she called Steph, who seemed to be easy to comprehend what I’m saying. She said something in their language, and my hairdresser just got mad and started to cut off a bunch of hair after another, without any care whatsoever. In this stage I was convinced that she is not professional at all, and my wish was just to flee away ASAP. It was clear that nothing could help me here, and I have to go to another saloon to have my hair cut decently. I’m so disappointed! I wanted soft layers, even showed a video of what I want as early as I arrived, but ultimately- I was left with an asymmetrical shit in my head. I paid 28£ said “thank you” and made a decision never to come back. Positive reviews were the only reason I got here, but beware, not always there are professionals in this salon. Yes, and cleanliness is not great too. She left to dry the towel she treated my hair right in the battery and reused it one more time during the procedure. Which is weird, it could be normal to dry towels in the batteries at home, but it’s not what you expect to see in the salon.
The service was quick and efficient. The beautician didn't waste time in chats but started straight-away (which I like). She was done in 10 mins and it was worth the price.
Perfect
Great and fast strip wax. Venue is clean and staff were friendly and professional. Disappointed to see double dipping of the wax though. Pretty sure they use the same wax sticks for multiple customers.
She does it very quickly!