I came in 10 minutes early and ended up waiting for her to finish up two clients ahead of me and that made her late for my appointment by 50 minutes. When she finally got me in the chair I showed her a picture of a dark brown hair with a lot of red highlights. She said okay and got to work. She did a half head of highlights right off the bat and put bleach directly on my already bleached ends and got bleach everywhere. It was all over my cape, at some point she got bleach on her gloves, wiped her hands together, and ran her hands through my hair, hair that was not in foils. When she took all the foils out I was so shocked at how bad the highlights looks, they were sparse and chunky and extremely uneven around my head. When she washed it all out she vigorously scrubbed my freshly bleached hair, part of it had already been bleach. As she got me back in the chair she put an almost black root colour on and I started to get worried, but when she put the next color on my mids and ends… it was another dark brown with a slight red tint. It was absolutely NOTHING like what I had asked for. There we’re no visible highlights, I don’t know what she did them for since it was all completely covered by the two almost black colors. In the middle of my appointment a man walked into the salon as well, the door was wide open to a busy street and I felt completely uncomfortable. I’m sure she knew the man but it was extremely uncomfortable regardless.
I will say she did a good job on the hair cut and style but that was the only good part about it and not enough to save my now botched hair job that I need to get fixed.