The staff were super friendly & welcoming & the salon is really well decorated and feels luxurious. While I was waiting for my appointment they kindly fitted me in for a brow shape & they did a fabulous job. The manicure I wasn’t impressed with. The workstation & towel put down for me was grubby, which I only noticed partway into the treatment. Also I noticed later the gel Polish hasn’t gone all the way to the edge of the nail so it looks unfinished & thin. My nails were also left a bit jagged.