I literally couldn't walk when I arrived and Venko (my therapist) literally straightened me out and got me back on my feet. I highly recommend seeing Venko, he is super profesional and explains what he is doing as he works on your back. I've gone back twice since this appointment and am a regular now.
The therapist was really professional and also gave me some advice on useful stretching exercises for my neck and shoulders. Ambience could be improved in the massage room (e.g. soft lights).