I booked an appointment online with Francesco (not Zack—though I can't change the name here). And as it turned out, it wasn't Francesco either. When I arrived, the guy at the front desk told me that Francesco wasn't in that morning and wouldn't be arriving until six o'clock. He asked if I would be okay with anybody else cut my hair. So, Mohammed cut my hair. I had explained exactly what I wanted, but in the end, I looked more like a plucked chicken. Very disappointed and won't be going again.
Lorena was great! Completely brought what I was picturing to the table and gave me and awesome blow dry in record time. Did feel a little rushed and didn’t seem they had much time between appointments to clean and tidy up after the last person