The manicure was extremely professional and well done. The lady who did the manicure was lovely, and clearly knew what she was doing. Most of the other staff I met there were very friendly and hospitable as well. Unfortunately, the one exception was the receptionist who was quite rude, and told me when I arrived that they'd accidentally double-booked my appointment (without notifying me in advance). Fortunately I lived quite close and I could come back a bit later, but she was very unapologetic and I was not impressed with this behaviour.
The manicure itself was great and the manicurist, extremely professional, but I wouldn't say that the service from everyone was value for money.