Really impressed with my first visit to Soho Splash - easy to find, great atmosphere, brilliant nails and best of all my express gel nails really were quick! Perfect,
Treatment by Muskan•Other Nail Extensions & Overlays
I had Olaplex with cut and blow-dry. I have a long hair and it was my first cut in quite a while so I was really worried to cut too much. But everything was done great! Lovely treatment and very careful cut with amazing curls as a bonus.
The worst service I have ever experienced. I booked an appointment in the evening, 2 minutes past my appointment, I received a phone call to confirm my attendance as I am late for my appointment. I told them I was on my way as fast as I can. I arrived 10min late, the first thing I walked in, I was reminded again that I was late, everyone was waiting for me.
The receptionist was so angry at me, as if I was some sort of criminal. When I was getting the treatment from the beautician, she didn't talk to me or even said hello or good bye, instead I was blamed again for being late, even after I apologised and mentioned that if she had walk in customers, I would be happy to wait. The treatment suppose to be 30min, I was there for a maximum 15 min, instead of feeling pretty and pampered, I left feeling shit and deflated. I didn't even receive the normal respect as a customer.
I would NOT recommend this place to anyone. It was by far the worst service you can ever get. If I had the option to give no star, I would've chosen not to give any star to them.