Splash - Soho Reviews
19 Brewer Street, Soho, London, W1F 0RJ
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16169 reviews
Booked a Kérastase treatment, wash and cut. Tani started the treatment but left me waiting over 20 mins with no explanation, which was frustrating. Lume then took over:rude, mean and very unprofessional. She pressured me to pay extra for a blow dry, saying when asked difference - “one’s with money, one’s not,” which was tasteless. She didn’t brush my hair after rough drying it, leaving it messy and unfinished. The cut is uneven and poorly done. I left embarrassed and disappointed. AVOID LUME!
Ladies' Haircuts
Verified review
Sandra was lovely and friendly and did a great job with my hair. Thanks
Styled by Sandra•Ladies' Haircut & Blow Dry
Verified review
Worst hair appointment I’ve had in London. Bruna was shockingly rude and unprofessional. I don’t understand how she’s allowed to work there. The wash and blow dry were painful, with constant pulling. She complained about my hair, and kept complaining about it being her day off, and even refused to finish at one point and management had to beg her to. I left feeling uncomfortable and unsettled (and having to redo the job at home!). unacceptable experience - that woman should get sacked
Ladies' Haircut & Blow Dry
Verified review
Ramona did not let me choose what to do and IM SO GLAD. She knows what she's doing trust this woman
Styled by Ramona•Ladies' Haircut & Blow Dry
Verified review
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