This is by no means a relaxing salon - the music is unbearably loud and it's hectic. Saying that, I had the most lovely hairdresser by the name of Annamarie and she was really kind and I was very pleased with my olaplex treatment and haircut. I went at a busy time and there was some waiting time for sinks but overall it was fairly quick. However I do think the music is too loud - I could hardly communicate what haircut I wanted.