One of the worst waxes i got ( but I havent had that many), the appointment was 20 mins she done it in 5 very painful, almost felt like she was told she can go home after this one, not TOO bad in general but I was left with plenty of hair after my hollywood which is against the whole point of getting a hollywood. Had to go home and use epilator for all the rest she left and it was a lot. Oh an after she splashed so much lotion on me that it was dripping down my legs everywhere when I stood up and had to wipe myself for 5 mins not worth 27£