Terrible experience! Booked a short hair cut with my usual stylist, I was appointed to another one with no clue that ruined my hair. After I complained to the receptionist they did not bother to apologise and no empathy! completely careless!
It’s a great place, clean, tidy, staff are friendly and professional, I have been there for just more than a year, I have never had a problem. I recommend you give a try.