Splash - New Row Reviews
2 New Row, Covent Garden, London, WC2N 4LH
Check availability and book onlineReviews are written by customers after their visit.
5426 reviews
Very nice people and good service. I had an appointment and they managed to attend me on time even that they had several people waiting. I will repeat soon.
Styled by S.Stylianos
I got an express pedicure with Beata, and it was solid. The salon is a bit crowded, nothing luxurious, with a pretty small selection of colours. We went downstairs into a waxing room, and she did the pedicure on a stool, with my feet on her lap on top of a towel. She rushed through it a bit since I was a little late, but did a nice job with the filing and painting. Overall satisfied and would return for a quick job like this - but not for a relaxing, luxurious pampering experience.
Treatment by B.Beautician 1
Great value, great location. Excellent pedicure by Serena. Good reception staff (Baku). Have already booked for more services. Note: cuts and blow dries are on walk-in basis, so may be a bit of waiting. But there are lots of staff so wait probably never will be very long. Tinting and beauty treatments can be booked in advance.
Treatment by B.Beautician 5
The shellac manicure at Splash New Row was excellent value. The beautician was very professional. Nails have lasted well for a week and a half so far
I actually went to Splash New Row to have acrylic infills done: unfortunately, apparently the therapist who used the do the acrylic nails had resigned a couple of days before, and while there the new therapist (Federica, a lovely and professional young woman) had just discovered that the acrylic powder was missing, either very well hidden or stolen by the other therapist.
Of course I was not very happy with that, but Federica told me it was not her fault, as she usually works in another Slplash salon, and having spoken to management they offered me either the refund of the value of the voucher, or to have Shellac (a more expensive treatment) done: I decided to go for the Shellac,not for the money value, but because I had fresh nail polish on my toes, having just had pedicure done at the same salon .
Once again, even thoguh it was not the treatment I had booked, Federica did a lovely job, and I am very happy with my Shellac nails - both how they look and the lovely colour.
I will definitely go back to have my manicure done at Splash New Row, hoping that Federica will be my therapist again, and I will be very happy to try the other beauty treatments she offers too.
For my opinion on the salon in general, please see my review of the pedicure treatment below.
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