Nothing wrong with my haircut. Very good actually But (and it's a big but) I had to fight to close to my 6.10pm time slot - two other people were seen before me - and was made to feel guilty when I did get in ahead of someone who was waiting. What is the point of offering timed slots if you're not going to honour them and will prioritise walk-ups (who only pay £9 instead of the £13 I paid online)? Also, the on-line booking suggested my hair would be washed but this service was not offered to me.