Overall a highly unpleasant experience, though my nails look OK. The beautician was very unfriendly and rough, was also forced to struggle with the shellac machine, which is broken, held together through a combination of tape and cotton balls. For the low price I'm not expecting a luxurious experience, just one that I want to run out of.
Unfortunately after going to the 3 central splash stores for over a year now I have had a pretty bad full shellac manicure at New Row, usually excellent but this time my nails are smudged and chipping after one day, they look tacky and I didn't get a full scrub of my hands like usual, will be checking I don't have this person again
I had nice hair cut and more then that the staff is very welcoming. I enjoyed my conversation with my stylist which actually made me more comfortable in the environment as I generally feel little nervous at new places. Overall the treatment left me with a satisfaction of true value for money. My stylist Orli (I hope I have spelt her name correctly) is very good in customer service and made me feel comfortable throughout the treatment. I am for sure visiting again and going to get some other treatments on the menu as well. Cheers