Splash - New Row Reviews
2 New Row, Covent Garden, London, WC2N 4LH
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5422 reviews
TL;DR: Chip in the hair, didn't listen to what I said, and didn't feel valued as customer.
I thought I would go for the cheapest one (£2 difference) because I have an undercut and they literally only need to do my sides.
Aside from not spending more time on the hair (the whole procedure took 8 minutes with brushing) there was a chip found (resulting in an uneven shape) and the hairdresser didn't cut to the size that I asked for (shortest possible)
This was after the manager had a chat to let me know that I needed to pay £4 extra for the fade (which they might as well have done since they were only cutting my sides, which is £2 extra on treatwell) When I said I'm fine, the hairdresser literally finished this off in 8 minutes, didn't put the machine setting to what I asked for (the hair wasn't as short, so I'm assuming I'll have to come back sooner) and left a chip on my hair.
I will need to get the hair done again - but never at this place.
Styled by S.Stylist 9
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the whole experience was lovely, the girl that did my manicure and pedicure was amazing and berty professsinal. would highly recommend coming here and will definitely come back!
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Ladies were all lovely, very pleased with the treatments and amazing value!
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