Splash - New Row Reviews

2 New Row, Covent Garden, London, WC2N 4LH

Check availability and book online

Reviews are written by customers after their visit.

4.4

5433 reviews

Verified reviews

Written by our customers, so you know what to expect at each and every venue.

Venue Type

Beauty Salon in Covent Garden, London Hair Salon in Covent Garden, London Tanning Salon in Covent Garden, London

See more venues in Covent Garden, London

Great experience, Rosy was amazing as always!

Treatment by B.Beautician 5

Vanessa•almost 6 years agoReport

Lovelyl

Treatment by B.Beautician 6

Anonymous•almost 6 years agoReport

The wax wasn't great unfortunately, the wax wasn't removed properly and ended up being quite painful!

Treatment by B.Ndeye

Anonymous•almost 6 years agoReport

Always good at splash!

Treatment by B.Beautician 1

Anonymous•almost 6 years agoReport

TL;DR: Chip in the hair, didn't listen to what I said, and didn't feel valued as customer. I thought I would go for the cheapest one (£2 difference) because I have an undercut and they literally only need to do my sides. Aside from not spending more time on the hair (the whole procedure took 8 minutes with brushing) there was a chip found (resulting in an uneven shape) and the hairdresser didn't cut to the size that I asked for (shortest possible) This was after the manager had a chat to let me know that I needed to pay £4 extra for the fade (which they might as well have done since they were only cutting my sides, which is £2 extra on treatwell) When I said I'm fine, the hairdresser literally finished this off in 8 minutes, didn't put the machine setting to what I asked for (the hair wasn't as short, so I'm assuming I'll have to come back sooner) and left a chip on my hair. I will need to get the hair done again - but never at this place.

Styled by S.Stylist 9

Taehyun•almost 6 years agoReport