Splash - New Row Reviews

2 New Row, Covent Garden, London, WC2N 4LH

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Reviews are written by customers after their visit.

4.4
5419 reviews

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Written by our customers, so you know what to expect at each and every venue.
Really lovely therapist. Great value for money, quick and easy treatment. I would definitely go back and would thoroughly recommend. Great location, nice and close to where I work. Many thanks!!
The treatment room itself didn't look very welcoming and was quite small which took me by surprise.I thought the treatment room would look a bit more luxurious.The actual deep tissue massage wasn't too bad but it was hard to relax because of the surroundings.I honestly don't think I'd go back but that's only because I'd prefer a luxurious experience.
Friendly Therapist. Could have done with a better massage room. Good location. Ok facilities. Excellent value. Downside would probably be the loud music and the fact that the massage room is right under the stairs. Would probably go again.
I would normally rate this venue much more highly - it's efficient, inexpensive and the therapists are usually excellent. On this occasion however, the therapist I was due to see was apparently away, and her replacement (not sure if she was a temp, or another member of staff, and she didn't give her name) was in such a hurry to get me done and out the door (it was not just before closing, and she had no other clients waiting, so I'm not sure why!), that this was probably the most painful waxing experience of my life, and I have been left with a scab on my upper lip where skin has been ripped off. Not impressed.
Brilliant service!!!! The venue is very conveniently located and easy to find. Interior is ok, average but clean and staff are very friendly and make you feel very welcome. Claudia did my gel nail extensions and they are fabulous. She was very precise and her attention to detail is amazing. She asks if I like the shape and if they are not too thick. As someone who never has long nails she advised on the optimum length for a 'beginner'. Definitely will be going back. Great value for over 2h service. Some may think it's too long but well worth the time as the end result is just top-notch!