The wax itself was painful, I've had Bralzialin before this, but this was the most painful, which I was assured by my beautician was my fault. The beautician who attended me seemed unhappy that she had to perform a wax, and left my bikini line with quite a few hairs. My skin has since the wax taken a few days to go back to normal. This place is cheap, but I would not go back after my experience there.