Lady at reception was very rude, she was yapping on the phone ignoring me as I arrived. After 5 minutes I had to interrupt her chat to let her know I was waiting for my appointment
I was meant to have a cut and put in the wrong option, I appreciated her doing it anyway but was really confused about what she’s done, I asked for it to be all one length and my hair was shorter and longer in dif places and not even at all, have had to attempt to fix it myself and still looks uneven